Home Winnipeg Winnipeg: When to Call 211 Instead of 311

Winnipeg: When to Call 211 Instead of 311

Did you know you have access to a 211 Manitoba number alongside Winnipeg’s 311 city services number?


If you are searching for mental health supports, home-care services, or newcomer resources, a call to 211 Manitoba can connect you to government, health, and social service resources available across the province to help.

211 Manitoba is a free United Way initiative that launched in 2020. It’s a confidential 24/7 service that can be accessed by anyone in Canada.

Here are the key differences between 211 and 311:

When to contact 211 Manitoba
You’ll want to reach out to 211 if you are looking for non-emergency community health and social service resources. This includes questions related to housing and people experiencing homelessness, senior supports, employment, and even legal issues.

When to contact 311 Winnipeg
If your questions are about City services or programs such as snow clearing concerns, recreation program information, or garbage and recycling collection issues, you will want to connect with our 311 Contact Centre.

The 211 Manitoba website also has a searchable database of organizations and programs that can be accessed by Manitobans.

Exit mobile version