Starting Wednesday, November 16, 2011, the city’s non-emergency Police line at 986-6222 will now be answered by an automated service.
The new service has been designed to route calls to the appropriate departments. Callers will no longer have to wait on hold to speak to an operator who would then direct them to the proper department.
As with most automated systems, there will be ‘exit number’ (usually 0) that will take you directly to an operator anytime within the call. [WINNIPEG SUN]