Toys R Us Now Offering a Price Match Guarantee
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Toys R Us stores in Canada will now offer their price match guarantee all year round. Their Price Match policy normally only comes into place during the Holiday season – but they have now made it a permanent guarantee.

To get an item price matched, you’ll have to bring in evidence that another Canadian retailer is selling the item at a lower price. Photos of an item showing the price taken on your cellphone doesn’t count. It must be on a flyer or advertised on a website. Special sales and clearance deals do not apply.

Here are the full details:

Toys R Us Canada Price Matching Policy

  • Item must be identical
  • An item does not have to be on sale to be price matched
  • A current Canadian retailer’s advertisement must be presented (printed or on mobile) and must show price currently in effect including:
    • Catalogue
    • Canadian only online retailer and/or flyer
    • Receipt from another retailer showing product description, price and date
    • We do not accept shelf labels or pictures of shelf labels
  • Retailer must have the advertised item in-stock and be available for immediate sale in the same local market area
  • The Price Match Policy DOES NOT apply to the following:
    • Offers with limited and/or minimum quantity
    • Bundled offers
    • Advertising errors and/or misprints
    • Rebates or free/bonus/gift card offers
    • Coupons
    • Rainchecks
    • Special financing offers
    • Liquidation/Clearance centres
  • The price match cannot be combined with other Toys”R”Us offers including coupons
  • Where a price match with a retailer is applied after purchase, the difference will be refunded in the same method as the original payment within 14 days of original purchase date. Original receipt is required.

Toys R Us Canada Refund Method

  • If your original payment was made by cash, debit or credit card, then your refund will be returned by the same method
  • If your original payment was made by merchandise credit, gift card, eGift Card, gift receipt or Paypal, then your refund will be returned by merchandise credit.

You can read more on Toys R Us’ Price Match Policy at