The City of Winnipeg continues to expand on ways you can use their 311 service. Starting Monday, September 16, 2013 you will be able to use the service in person at City Hall. It will be available Monday – Friday, 8:30 a.m. to 4:30 p.m.
Here are all the ways you can contact 311:
- Phone: 311
- Email: http://winnipeg.ca/shared/htmlsnippets/MailForm.asp?Recipient=311
- Fax: 311
- Toll-free (phone or fax): 1-877-311-4974 (4WPG)
- TTY: 204-986-1311
- Mail: 311 Services, 510 Main Street, Winnipeg, MB R3B 1B9
- iPhone/Android App
- In-Person: City Hall, Monday – Friday, 8:30 a.m. to 4:30 p.m.
The 311 Contact Centre, which is “at your service, 24/7,” was opened on January 16, 2009. Over 8 million calls and over 230,000 emails have been handled by customer service representatives from the downtown Winnipeg centre since it first launched.